Help desk software is the heartbeat of a wellrun help desk and is a vital consideration for business owners. Can run reports and delegate work, and add features where available. Help desk software designed to be operated via your web browser. Use it on the internet, an intranet or even run it locally on a standalone machine. Bonus tools such as inventory hardware and software tracking, and auto alerts for common devices and features. Automate and streamline help desk activities help desk plus for office 365 is available as a free, fullyfeatured 14day trial 1xsite license with an unlimited number of endusers. After optionally forwarding the proper port number in your router, and signing up for a free account, you can access your pc from anywhere through a web browser. The usp of freshdesks free version, called sprout, is the support for unlimited agents. Helpspot, teamwork desk, mojo helpdesk, solarwinds helpdesk, c desk, helpdeskz, faveo are some of the top free help desk software. This version ships with a microsoft format access database but can be migrated to microsoft sql server. It provides pertinent customer information with tabs to track call details as well as. Free tier allows smaller customers to get a feel for the system over a long period of time. Desktopnow is a free remote access program from nch software.