A warranty claim must be initiated by the customer. Lifeproof next case for iphone 8 plus7 plus verizon. Mar 17, 2017 another attractive feature of the lifeproof fre is their warranty. Do not discard any of the box, shipping label, packing material, or broken items.
Your sole and exclusive remedy for any breach by lifeproof of this limited warranty, and lifeproofs sole and entire liability for such breach, is, at lifeproofs option, to repair or replace the defective lifeproof product or, if the warranty claim is submitted during the first thirty 30 calendar days of the warranty period, refund the purchase price of the defective lifeproof product. You can get an out of warranty replacement for the phone from the apple store. He went to put it in his pocket and missed, maybe a 3ft drop. I recently bought a lifeproof fre case for my iphone 5s. A few days after i put it on my phone it fell off s chair onto a tile floor. I water tested it prior to install so if i care to expose my phone to the elements i can do so without worry. Your lifeproof case and lifeproof accessories are covered by a full 30day. Contact total water protection program support lifeproof.
Top 5 waterproof iphone 7 cases lifeproof, catalyst, dog. The case cracked in the top left hand corner on the front from the edge of the screen to the vibrate button. We kindly ask for your patience and grace, as operations are delayed. It took two months for them to fulfill my water protection insurance, and they sent me a broken phone. What does it cost to get a cracked iphone x screen repaired. One 1 year two 2 years for products purchased in the emea region from the original date of purchase of the. Because in terms and conditions they state that they are not liable for any damage to your iphone while using the case.
They claim to have a 12 month warranty on their product. The lifeproof next case for the iphone 8 plus7 plus. If your product was purchased from an lifeproof authorized retailer, and that product is still within the applicable warranty, then your damaged product is eligible for a warranty replacement. Shop lifeproof next case for apple iphone 11 limousine at best buy. Ive seen a lot of cracked phones come out if lifeproof cases. If a material or workmanship defect arises with regard to any lifeproof product, and a valid claim is received within the warranty period, lifeproof will 1 repair the lifeproof product using new or refurbished parts or 2 replace the lifeproof product with a new or refurbished lifeproof product. Thats we offer a 1 year warranty against defects in material or workmanship. Lifeproof is dedicated to bringing you, our customer, the latest technology in high quality waterproof and dropproof cases and accessories. How may i receive a warranty replacement if i purchased my case at a retail store. If your purchase is made after apr 2, 2018, you can find your order number when you login to your lifeproof. Lifeproof next series case for iphone xs max though not waterproof, next is up for any adventure on terra firma. Your lifeproof case and lifeproof accessories are covered by a full 30day satisfaction guarantee policy.
The only case worth owning from lifeproof is the totally submersible case which i use for kayaking. I bought a life proof case for my galaxy s8 phone 8 months ago. Please contact a customer service agent at 18556887269. Had a lifeproof case for at least 3 years now and never had any problems yet. This is because if you can change your phone if it cracks, some people will buy the lifeproof case after spoiling their phone and use that to claim for a repair. Find low everyday prices and buy online for delivery or instore pickup. The order number should be found on your order confirmation email.
Keep your smartphone looking fresh with a slim case that gives you direct access to your screen. I bought this case about a month ago and its the 4th time ive had a fre style of lifeproof case for an apple product. A strong case or cover can work to provide varying degrees of protection based on options selected and desired. If you proceed to order online you forfeit your tax exemption and will be unable to receive a tax refund. If your registered phone or tablet is damaged, click service request below. Otter products, llc dba otterbox and its affiliated companies worldwide collectively, otter warrants its products collectively, the products against defects in manufacturing, material, or workmanship under normal use and service for their applicable warranty periods, subject to conditions contained in. I have always bought and used lifeproof fre, love it, i dropped my phone face down on the pavement and was thinking oh no, i thought for sure the screen would be cracked but it wasnt, so of course when i upgraded to iphone 11 pro max i looked for the fre life proof case but yall dont have them ye. Lifeproof nuud series case for apple iphone 6s, black.
And it does it all in a design that elevates iphones look while showing off its finish. The case that we tested broke after two drops which isnt great. Shop lifeproof case for apple iphone 5 and 5s black at best buy. Lifeproof fre for iphone 6 plus6s plus features a builtin screen cover that shields the touchscreen and keeps the elements out.
For the safety of our employees and our community, otter products is operating at a reduced capacity. Plus, fre is waterproof, dirtproof, snowproof and dropproof, so your phone withstands any environment. You will receive a warranty claim ticket number by return email within five days of your submission, excluding weekends and holidays, along with further info or next steps. If you registered your lifeproof case lifeproof, in some cases, can replace it. If my iphone screen cracked with a lifeproof case on, will. Lifeproof warranty we are experiencing significant delays in our support services due to measures taken to reduce the spread of covid19. Im pretty sure that the case itself will be replace if it fails but the iphone isnt covered by the warranty. The protection of a phone can be accomplished by selecting the proper size, fit, and buffering material. Once you are logged in, you can find your order number in the order history section within the my account area. The buttons are a little tough to use and the screen still diffuses the retina hd screen of the iphone. I need to place a warranty order for a school or business. Speck offers you a free trial period for 100 days with purchase of the speck business backpack or the speck travel backpack, and we stand behind it with a limited lifetime warranty.
Accidents happen, and there comes a time when you want to protect your iphone4 smartphone. They are sending me a new case in a different color. But, when you buy a personalized lifeproof case from us, lifeproof extends their 1year limited warranty to your personalized case since we are an authorized retailer. Same thing happened to my boyfriend, just got a brand new iphone and bought a lifeproof case, thinking it would protect it. Get your iphone 8 plus ready for your next big adventure with the lifeproof next case. But apple cannot replace a damaged device under warranty. Thats why we guarantee them from material and workmanship defects for 1 year. When i commented on the fact that this protective case broke so fast, she said well it is plastic. Speck travel backpack or speck business backpack currently only available on free 100day trial. The customer service rep let me know that that particular case was discontinued and i was basically out of luck. Lifeproof faqs frequently asked questions lifeproof.
To proceed with a warranty claim, we will need you to provide proof of purchase and and pictures that show where your tech21 product is defective. This phone is handled responsibly and the case seems to crack quite easily. At the moment, we are exceeding a 72 hour response time and in some cases longer. How long is my lifeproof product under warranty and whats covered.
Mar 30, 2014 the day i got my iphone i put it in my lifeproof case. Lifeproof fre for iphone 6 plus6s plus opens up a world of exploration for you and your phone. Submit a warranty claim in order to expedite your warranty claim, please fill out the below web page fully as your complete information will allow faster processing. Otter products, llc and its affiliated companies worldwide lifeproof warrants our lifeproof products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer the warranty period. You can expect significant delays in communication, fulfillment, and shipment of purchases, returns, and warranty claims. Early today i cracked my phone and i had my phone inside the case and its cracked very badly. I would recommend getting a replacement phone through apple, otherwise you will void your warranty and i couldnt tell you how many times people come in with more problems after having a 3rd party replace screens. All lifeproof products purchased from lifeproof may be returned within 30 days of purchase, as described below, to ensure that customer satisfaction is made on every purchase. Ive never dropped my phone from any higher than the height it was dropped at yesterday, so this kinda took me by surprise.